It is currently Sat Feb 04, 2012 6:54 am
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ACD
ACD can benefit your contact center in ways more than one. Discuss new technology.
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IVR
Discuss Interactive Voice Response (IVR) and related technology. Share your feedback, opinions and post your queries.
- 4 Topics
- 4 Posts
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Last post by Admin
Sat May 23, 2009 10:41 am
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CTI
Use this forum to express your feedback on Computer Telephony Integration (CTI) technology. Share your feedback and opinions.
- 2 Topics
- 2 Posts
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Last post by Admin
Sat May 16, 2009 10:50 am
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Predictive Dialer
Discuss how Predictive Dialer is smarter than conventional dialers. Post questions and issues.
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IP-PBX
This forum would discuss IP-PBX with context to the Contact Center Industry.Share your feedback and opinions.
- 2 Topics
- 3 Posts
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Last post by spikeinin
Thu Jul 23, 2009 2:35 pm
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CRM
This forum would revolve around one of the most important aspects of the BPO Industry- Customer Relationship Management (CRM).
- 12 Topics
- 12 Posts
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Last post by Admin
Thu May 21, 2009 12:08 pm
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Voice Logger
Discuss the benefits and features of the latest Voice Loggers available. Share your feedback, opinions and post your queries.
- 3 Topics
- 3 Posts
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Last post by Admin
Sat May 16, 2009 10:05 am
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Reporting
Discuss about call center reporting tools and applications. Post questions and issues.
- 10 Topics
- 10 Posts
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Last post by Admin
Sat May 23, 2009 9:47 am
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Auto Dialer
Discuss the benefits and usability of Auto Dialer. Share your feedback and opinions.
- 2 Topics
- 2 Posts
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Last post by Admin
Sat May 16, 2009 9:31 am
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System Administrator
Discuss system administration and monitoring using this forum.
- 29 Topics
- 29 Posts
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Last post by Admin
Fri May 22, 2009 11:58 am
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Lead Management
Post your queries/feedback related to lead management in this forum.
- 3 Topics
- 5 Posts
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Last post by rmnckbelo
Fri Nov 12, 2010 10:07 am
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Campaign Management
If you want to share your views pertaining to managing campaigns in a contact center, this is the right place for you.
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Phones
Use this forum to interact with others about the different types of phones.
- 5 Topics
- 6 Posts
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Last post by deaple
Wed Feb 02, 2011 2:43 am
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Media Gateways
This forum would talk about Media Gateways used in the Contact Center Industry. Post questions and issues.
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Digium
Share your views and experience with Digium.
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Xorcom
Discuss about Xorcom products and reviews.
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Others
For other issues and products, use this forum.
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VOIP ( SIP )
This forum would focus on Voice over Internet Protocol (VoiP) and Session Initiation Protocol (SIP).
- 5 Topics
- 15 Posts
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Last post by MonkyBiteS
Wed Jan 12, 2011 5:58 pm
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Call Center Industry
This forum would fulfill the purpose of addressing your questions and issues pertaining to the Call Center Industry. Also, it would cover technology and solutions used in the same Industry.
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PRI
Discuss Primary Rate Interface (PRI) technology. Post questions and issues.
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Most users ever online was 346 on Tue Dec 27, 2011 4:26 am
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Total posts 89 • Total topics 76 • Total members 136146 • Our newest member RichardBQ