Drishti-Soft Solutions
This forum would cover the BPO Industry and throw light on the technologies used.
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param pam pam76
by MadelineRamirez » Fri May 28, 2010 9:11 am in VOIP ( SIP ) - 0
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by MadelineRamirez
Fri May 28, 2010 9:11 am
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param pam pam76
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Call center VoIP news
by julia.sadie » Wed May 26, 2010 5:01 am in VOIP ( SIP ) - 0
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by julia.sadie
Wed May 26, 2010 5:01 am
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Call center VoIP news
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Originate CRT (Call Runtime) Nodes
by Admin » Sat May 23, 2009 10:41 am in IVR - 0
- 234
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by Admin
Sat May 23, 2009 10:41 am
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Originate CRT (Call Runtime) Nodes
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Customer Query Nodes
by Admin » Sat May 23, 2009 10:34 am in IVR - 0
- 53
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by Admin
Sat May 23, 2009 10:34 am
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Customer Query Nodes
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Some Special Cases,which should be kept in mind
by Admin » Sat May 23, 2009 10:03 am in IVR - 0
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by Admin
Sat May 23, 2009 10:03 am
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Some Special Cases,which should be kept in mind
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Supervision/ Monitoring
by Admin » Sat May 23, 2009 9:47 am in Reporting - 0
- 198
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by Admin
Sat May 23, 2009 9:47 am
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Supervision/ Monitoring
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Queue Management
by Admin » Fri May 22, 2009 11:58 am in System Administrator - 0
- 202
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by Admin
Fri May 22, 2009 11:58 am
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Queue Management
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Compaign Management
by Admin » Fri May 22, 2009 11:46 am in Campaign Management - 0
- 215
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by Admin
Fri May 22, 2009 11:46 am
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Compaign Management
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Edit Campaign
by Admin » Fri May 22, 2009 11:42 am in Campaign Management - 0
- 45
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by Admin
Fri May 22, 2009 11:42 am
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Edit Campaign
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User Management
by Admin » Fri May 22, 2009 11:30 am in Campaign Management - 0
- 52
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by Admin
Fri May 22, 2009 11:30 am
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User Management
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To assign different skills
by Admin » Fri May 22, 2009 11:17 am in Lead Management - 0
- 259
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by Admin
Fri May 22, 2009 11:17 am
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To assign different skills
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Setting up IP Address manually
by Admin » Fri May 22, 2009 10:43 am in System Administrator - 0
- 61
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by Admin
Fri May 22, 2009 10:43 am
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Setting up IP Address manually
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Setting up SIP Extensions manually
by Admin » Fri May 22, 2009 10:41 am in System Administrator - 0
- 65
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by Admin
Fri May 22, 2009 10:41 am
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Setting up SIP Extensions manually
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Changing the Setting of Digitmap
by Admin » Fri May 22, 2009 10:37 am in System Administrator - 0
- 66
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by Admin
Fri May 22, 2009 10:37 am
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Changing the Setting of Digitmap
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Hourly ACD Report
by Admin » Thu May 21, 2009 11:52 am in ACD - 0
- 327
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by Admin
Thu May 21, 2009 11:52 am
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Hourly ACD Report
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Inbound Campaign Report
by Admin » Thu May 21, 2009 11:51 am in Campaign Management - 0
- 57
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by Admin
Thu May 21, 2009 11:51 am
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Inbound Campaign Report
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CRM Details Report
by Admin » Thu May 21, 2009 11:45 am in CRM - 0
- 43
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by Admin
Thu May 21, 2009 11:45 am
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CRM Details Report
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Agent productivity report
by Admin » Thu May 21, 2009 11:41 am in Reporting - 0
- 63
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by Admin
Thu May 21, 2009 11:41 am
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Agent productivity report
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Call Details report
by Admin » Thu May 21, 2009 11:40 am in Reporting - 0
- 56
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by Admin
Thu May 21, 2009 11:40 am
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Call Details report
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Inbound ACD queue interval report
by Admin » Thu May 21, 2009 11:36 am in Reporting - 0
- 54
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by Admin
Thu May 21, 2009 11:36 am
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Inbound ACD queue interval report
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Ameyo Contact Center Configuration
by Admin » Sat May 16, 2009 11:34 am in Others - 0
- 198
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by Admin
Sat May 16, 2009 11:34 am
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Ameyo Contact Center Configuration
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IPXchange- User Manual
by Admin » Sat May 16, 2009 11:24 am in IP-PBX - 0
- 86
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by Admin
Sat May 16, 2009 11:24 am
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IPXchange- User Manual
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Calling issue in run level 3 with ZAPTEL
by Admin » Sat May 16, 2009 11:03 am in System Administrator - 0
- 63
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by Admin
Sat May 16, 2009 11:03 am
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Calling issue in run level 3 with ZAPTEL
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