Drishti-Soft Solutions

This forum would cover the BPO Industry and throw light on the technologies used.

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Call Center Software

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  • ACD
    ACD can benefit your contact center in ways more than one. Discuss new technology.
    1 Topics
    1 Posts
    Last post by Admin View the latest post
    Thu May 21, 2009 11:52 am
  • IVR
    Discuss Interactive Voice Response (IVR) and related technology. Share your feedback, opinions and post your queries.
    4 Topics
    4 Posts
    Last post by Admin View the latest post
    Sat May 23, 2009 10:41 am
  • CTI
    Use this forum to express your feedback on Computer Telephony Integration (CTI) technology. Share your feedback and opinions.
    2 Topics
    2 Posts
    Last post by Admin View the latest post
    Sat May 16, 2009 10:50 am
  • Predictive Dialer
    Discuss how Predictive Dialer is smarter than conventional dialers. Post questions and issues.
    0 Topics
    0 Posts
    No posts
     
  • IP-PBX
    This forum would discuss IP-PBX with context to the Contact Center Industry.Share your feedback and opinions.
    2 Topics
    3 Posts
    Last post by spikeinin View the latest post
    Thu Jul 23, 2009 2:35 pm
  • CRM
    This forum would revolve around one of the most important aspects of the BPO Industry- Customer Relationship Management (CRM).
    12 Topics
    12 Posts
    Last post by Admin View the latest post
    Thu May 21, 2009 12:08 pm
  • Voice Logger
    Discuss the benefits and features of the latest Voice Loggers available. Share your feedback, opinions and post your queries.
    3 Topics
    3 Posts
    Last post by Admin View the latest post
    Sat May 16, 2009 10:05 am
  • Reporting
    Discuss about call center reporting tools and applications. Post questions and issues.
    10 Topics
    10 Posts
    Last post by Admin View the latest post
    Sat May 23, 2009 9:47 am
  • Auto Dialer
    Discuss the benefits and usability of Auto Dialer. Share your feedback and opinions.
    2 Topics
    2 Posts
    Last post by Admin View the latest post
    Sat May 16, 2009 9:31 am
  • System Administrator
    Discuss system administration and monitoring using this forum.
    29 Topics
    29 Posts
    Last post by Admin View the latest post
    Fri May 22, 2009 11:58 am
  • Lead Management
    Post your queries/feedback related to lead management in this forum.
    4 Topics
    4 Posts
    Last post by Admin View the latest post
    Fri May 22, 2009 11:17 am
  • Campaign Management
    If you want to share your views pertaining to managing campaigns in a contact center, this is the right place for you.
    15 Topics
    15 Posts
    Last post by Admin View the latest post
    Fri May 22, 2009 11:46 am

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